Seasoned IT Service Delivery & Digital transformation expert, with 18 years of experience in a wide range of industries FMCG, Retail, Manufacturing and Oil/Gas. Adept at leading IT and digital strategy, executive business partnership, operation & technology excellence. Outstanding performance and expertise in IT Infrastructure, Enterprise Applications, Cloud Deployment Services, eCommerce Platforms and Customer Service Implementation. Inspirational, people-oriented leader with talent in forming cross-functional teams. Professional certifications PMP, ITIL, MCP, MCITP, MCTS, MCSA.